Please ensure that you have logged into your original GOMEX account.
If you select login with Apple ID, Facebook or Google, it will create a new account rather than log you into your old one. As a result of this, your barcode may not come up as ‘active’.
If you are logged into your original GOMEX account and need any assistance with getting your GOMEX barcode to work, fill out the feedback form below and one of the team will get back to you shortly.
Any points missed during this time we can add them for you no problem, just send us through your proof of purchase and we will get that sorted for you